PRIVACY POLICY
Introduction
At Sparkle & Shine Cleaning Services (the “Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.
SMS Marketing Policy
We value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
Collection of Phone Numbers
We collect your phone numbers only when you voluntarily provide them to us in the Get a Quote form by checking your SMS sign-up and providing your phone number.
Use of Phone Numbers for SMS
Your phone numbers are used to connect and provide you with personalized house cleaning quotes you have requested.
Opting Out of Marketing Messages
If at any time you wish to stop receiving marketing SMS from us, you can opt out by:
- Texting STOP to opt-out
- Texting UNSUBSCRIBE to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
Privacy of Phone Numbers
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our Contact Us link.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data (e.g., Atlanta area), and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
These technologies help us improve our Website and deliver a better and more personalized service.
Technologies We Use Include:
- Cookies (browser cookies)
- Flash Cookies
- Web Beacons
We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
Third-party Use of Cookies and Other Tracking Technologies.
Some content or applications, including advertisements, on the Website are served by third parties. They may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us (especially for residents in the Atlanta, Georgia area).
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To fulfill any purpose for which you provide it.
- For any other purpose with your consent.
We may also use your information to deliver advertisements to you that may be of interest.
Disclosure of Your Information
We may disclose aggregated information about our users without restriction.
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- In the event of a merger or sale of assets.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your information to comply with legal obligations.
Choices About How We Use and Disclose Your Information
You have options regarding tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
We do not control third parties’ collection or use of your information to serve interest-based advertising, but you can opt out of targeted ads via the Network Advertising Initiative (NAI).
Accessing and Correcting Your Information
You may email us via our Contact Us page to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if it would violate any law or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
However, the transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes, we will notify you by email or through a notice on the Website home page.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, please contact our Atlanta-based office team directly through our Contact Us page.
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